FAQ
PaintPro was started by painter Bobby Ross (sorry not that Bob Ross) in 2015 and has since grown to several painting teams and a full time Project Manager to oversee each project.
Yes, we focus on larger projects starting around $2,000.
Yes, we offer a three year warranty on labor and material.
Yes, we carry a $1,000,000 General Liability policy and provide copies with each estimate.
Yes, we offer a free in-home color consultation on all projects.
Yes, estimates are free and valid for 1 year from the date of the estimate.
We will try to start your project as soon as you are ready. Most projects can be started within two weeks, within one week for smaller projects.
Each project will have a dedicated Project Manager who will work with you to schedule your project, confirm colors and complete a final walkthrough to ensure you are happy with the results.
We offer a satisfaction guarantee and we will stay on your project until it you are satisfied with the results.
Small projects will take 1-2 day, average projects 3-5 day and large projects over $10,000 will take 5 days or more.
We have some availability on Saturdays however most of our painters have family or other obligations on weekends. Plus we want them to have time to have some time for themselves as well!
We use Sherwin Williams in most cases though we also use Benjamin Moore, Behr Elastomeric and Romabio Limewash as needed for the desired results.
Our painters typically work 8:30-5:00, but they look for a good stopping point before wrapping up for the day.
We mask and cover all floor in the work area and cover furniture with with plastic when painting ceilings to be sure all of your items are protected.
We ask that you remove all personal items from the tops of desks, dressers, counters, remove pictures from the walls and safely store them away from the working area. We will take care of moving your furniture to the center of the room and covering it.
If you would like to add or remove items from your project after work has begun we will create a Change Order for you to review and approve. Once approved the work will be added or removed from your project and your final invoice updated accordingly.
Yes we require a 25% deposit to confirm the project and add it to the schedule. You will receive an electronic invoice to pay online after you approve your contract and the remaining balance will be due upon completion. We accept credit card and check payments.
